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Stop the endless email back-and-forth. Our Smart Contact Form for Ecommerce intelligently adapts to each customer's request, providing dynamic tools and gathering all the information your team needs in one go.
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Our All-in-1 Helpdesk is engineered with ecommerce at its core. It directly addresses the unique challenges and opportunities of online retail. This is where cutting-edge AI meets dedicated ecommerce functionalities, transforming your customer service into a powerful growth engine
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Our Smart Contact Form is purpose-built for ecommerce. It’s an intelligent, multi-step gateway that structures communication, provides instant self-service, and feeds your helpdesk the pristine data it needs to resolve issues in record time.
Our forms are more than just fields; they're interactive experiences. If a customer asks about a delivery, an order tracker appears instantly. If they report a product issue, they're guided to
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Because our forms intelligently adapt to the customer's needs, your agents get a complete, structured data bundle with every new ticket. No more chasing for order numbers or photos. Just everything they need to solve the issue instantly.
Why answer a ticket when you don't have to? As customers select an issue category, our form proactively suggests relevant articles from your Help Center. Provide instant answers to common questions and reduce your team's workload automatically.
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Get up and running in minutes. Our form integrates natively with Shopify to automatically pull order and product data. For other platforms, simply copy and paste our customizable embed code onto any website. It's that easy.
Don't let a potential sale walk away. Our live chat is packed with features designed to proactively engage visitors and make buying effortless.
Scale your operations with a multi brand platform, centralizing support for all your online stores.
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Our real-time AI translator allows you to serve customers in their own language, fostering trust and satisfaction across international markets.
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Install multiple domains in one helpdesk platform, centralizing customer service across all your online presences.
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All you need to get up and running as a startup.
Essential capabilities powered by our AI Mini model. (Base fee $10/month)
Advanced capabilities powered by our AI Pro model (Base fee $10/month)
Unlock the most advanced AI models and selective premium AI features at $0.32 per conversation. Designed for high-volume stores demanding the ultimate in AI performance and customization.
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Combine our Smart Contact Forms with our fully localized helpdesk to offer world-class, personalized support to every customer, everywhere.
A standard form is just a static message box. Our Smart Contact Form is an interactive workflow that dynamically changes based on the customer's input. For example, it can automatically show an order tracker for delivery questions or guide a customer through selecting a specific product from their order to report an issue. It delivers structured, actionable data directly into your helpdesk, eliminating back-and-forth emails.
Yes! The Smart Contact Form builder and all its features are included in every plan, including our Free plan. We believe in providing all the tools you need to scale, without hidden fees or expensive add-ons.
Absolutely. While we offer a native, one-click integration for Shopify, you can easily generate an embed code to place your customized form on any website, including Magento, BigCommerce, WooCommerce, or a custom-built site.
Yes. You have full control over the form's structure, fields, and categories. For visual customization, you can easily edit the CSS in the embed code to match your brand's fonts, colors, and styling perfectly.
By structuring the incoming data, you make life easier for everyone. Human agents can solve issues faster because they have all the context upfront. For our AI, this clean data is crucial for accurate automation, insightful reporting, and effective self-service.
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